App Usage Policy

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Effective Date: 26 February 2026

Welcome to MyBoone.app (“the App”), operated by Boone App Ltd (“we,” “us,” or “our”).

This App Usage Policy outlines the rules and guidelines for using the App and interacting with its features. By creating an account or using the App, you agree to comply with this policy. If you do not agree, you must stop using the App immediately.

This policy supplements our Terms and Conditions and Privacy Policy.

1. Scope of the Policy

This policy applies to all users of the App and covers:

  • Use of all features and functionality provided by the App.
  • User interactions with data, content, and third-party services through the App.
  • Responsibilities for maintaining a safe, lawful, and respectful environment while using the App.

2. Acceptable Use

When using the App, you agree to:

  • Use the App only for its intended purpose of generating nutritional insights and dietary analysis.
  • Provide accurate and truthful information when entering or uploading data (such as food images, dietary entries, activity data, or other inputs).
  • Maintain the security of your account credentials.
  • Notify us promptly if you believe your account has been accessed without authorisation.
  • Use the App in a lawful and responsible manner.

3. Artificial Intelligence Features

The App uses artificial intelligence and statistical modelling to analyse user-provided information and generate personalised nutrition insights.

By using the App, you acknowledge that:

  • Some outputs are generated using automated systems.
  • Results depend on the information you provide.
  • Insights are informational and may evolve as models improve.

The App does not provide medical diagnoses or automated decisions with legal or similarly significant effects.

4. Optional Genetic Services

Some features of the App may involve genetic analysis to provide additional personalised nutrition insights.

Use of genetic features:

  • Is entirely optional.
  • Requires separate explicit consent.
  • Is governed by the terms described in our Privacy Policy.

You must not upload genetic data that belongs to another person unless you are legally authorised to do so (for example, as a parent or guardian).

5. Prohibited Activities

You may not use the App to:

  • Enter false, misleading, or manipulated data in order to influence recommendations or outputs.
  • Violate any local, national, or international laws or regulations.
  • Share, sell, transfer, or give access to your account to another person without permission.
  • Use bots, scripts, scraping tools, or automated systems to access the App.
  • Attempt to reverse engineer, probe, or exploit the App’s software or security systems.
  • Upload unlawful, harmful, defamatory, or infringing content.
  • Attempt to extract or copy platform data or models for external commercial purposes.

6. Data Accuracy and Responsibility

The usefulness of the insights generated by the App depends on the quality of the data you provide.

You are responsible for:

  • Ensuring the information you enter or upload is accurate.
  • Updating your data when your circumstances change.
  • Understanding that incorrect or incomplete inputs may lead to inaccurate outputs.

7. App Updates and Downtime

We may update the App periodically to improve performance, security, or features.

By using the App, you acknowledge that:

  • Updates may require you to install the latest version of the App.
  • Certain features may temporarily become unavailable during updates or maintenance.
  • We do not guarantee uninterrupted access to the App.

8. Device Compatibility

The App is designed to function on supported devices and operating systems.

We are not responsible for:

  • Incompatibility with unsupported devices or outdated operating systems.
  • Performance issues caused by insufficient device storage, memory, or processing capability.

9. Third-Party Integrations

The App may integrate with third-party services such as food databases, retail platforms, or other health-related tools.

When using these integrations:

  • You agree to comply with the terms of the relevant third-party provider.
  • Boone App Ltd is not responsible for the accuracy or reliability of third-party data or services.

10. Compliance with Laws

You agree to comply with all applicable laws and regulations while using the App.

This includes laws relating to:

  • data protection
  • intellectual property
  • unlawful or harmful content

11. Consequences of Policy Violations

Violating this policy may result in actions including:

  • Temporary suspension of your account.
  • Permanent termination of your account.
  • Removal of content or data uploaded through the App.
  • Reporting unlawful activity to relevant authorities where required.

12. Reporting Issues or Violations

If you encounter a problem with the App or believe another user has violated this policy, please contact us:

Email: hello@myboone.app

We will review reports and take appropriate action where necessary.

13. Relationship with Other Policies

This App Usage Policy supplements our:

  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy

If there is any conflict between this policy and the Terms and Conditions, the Terms and Conditions will take precedence.

14. Contact Information

For questions or concerns about this policy, please contact:

Boone App Ltd
Centrum
Colney Lane
Colney
Norwich
England
NR4 7UG
United Kingdom

Email: hello@myboone.app

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